Privacy

Privacy Policy

Tadaima Japan Co., Ltd. (Tadaima Japan Ryokan) (Hereinafter, “we,” “us,” “our”) are committed to providing maximum protection of users’ personally identifiable information. Your Personal Information is collected to assist us in making your reservation and providing the services you request. Recognizing importance of the personally identifiable information, devoting considerable efforts to its protection and complying with relevant laws etc., we will handle such information pursuant to the following privacy policy. The policy described below applies to the handling of the personal information received by us on our official site.

 

1. Information We Collect

Your personally identifiable information is collected to assist us in making your reservation and providing the services you request.

  1. Reservation
  2. Information necessary to fulfil requests
  3. Other (The purpose, content, and handling of personally identifiable information will be clarified upon asking any information not included above).

 

2. Purposed of Use of Information

We will use the users’ information in its custody for the following purposes:

  1. To complete reservation, provide user with information, reply back to users’ inquiries;
  2. To contact the user for the confirmation of a reservation or similar purposes;
  3. On a basis when user agrees;
  4. Send newsletter;

Users who agree to receive newsletter via the inquiry form will receive information of events and accommodation plans. Updating registered information and unsubscribing from the newsletter can be done by the user at any time.

 

3.Scope of Personal Information being Collected

Only necessary personal information is being collected and further information will not be requested. (We will make it clear which information is necessary.)

 

4.Personal Information Retention Period

Information being collected by the user will be managed to provide services, and will be deleted after a certain period of time.

 

5.Management of Personal Information

The database which stores users’ personal information is managed by us.

 

6.Disclosures of Your Personal Information

We may share your information with a third party without your consent to the minimum extent as required on the following occasions:

  1. 1. When user agrees to disclose personal information;
  2. 2. When requested by national institutions or local bodies to assist with matters required by law;
  3. 3. When something important and is an emergency of the user, us, or third party happens.

 

7.User of Statistical Information

To analyze and improve services, information will be used as statistical information and not to identify a user personally.

 

8.Security

We will manage information provided by the Customer appropriately and prudently, and implement safety control measures necessary and appropriate in order to prevent the risk of its leakage, loss, misuse, alteration or illegal access. Cookies are not collected via our website. Access log is used as statistic information for the use restricted to operate website and to investigate unauthorized access.

 

9.Revision of Privacy Policy

We may review operations of the handling of user information as the occasion may demand, and revise this Policy as necessary. Any changes made will be reported on our website.

 

10.Inquiries

Please contact the following office for your opinions, questions or inquiries or complaints about the handling of information:

 

Tadaima Japan Co., Ltd.

5F Mitsuhama Building, 1-2 Yotsuya Shinjuku-ku, Tokyo 160-0004

TEL:03-6709-9720 (from overseas: +81-3-6709-9720)